We deal with appointments in various time zones, and we are having errors with the time zones matching up. We have had client's in the same time zone as us book an appointment for 10am that showed up to us as 9am, causing us to show up an hour early to the appointment. We are also having errors with teachers adding appointments to their calendars and showing different times on their calendars than is shown on the website in Amelia.
How can we fix this? This is a vital error to the functioning of our business.
It seems like something went wrong after we changed our clocks ahead.
The UTC+ option in WP does not recognize the daylight savings / time change and this is why there is an issue with time consistencies after clock change, unfortunately.
The only way to fix this is by changing your WP timezone to your City timezone.
In case Amelia hours change due to this, you can change these times manually in the back-end.
The UTC+ time zone setup in WordPress is unfortunately still under work for time change compatibility in general.
We deal with appointments in various time zones, and we are having errors with the time zones matching up. We have had client's in the same time zone as us book an appointment for 10am that showed up to us as 9am, causing us to show up an hour early to the appointment. We are also having errors with teachers adding appointments to their calendars and showing different times on their calendars than is shown on the website in Amelia.
How can we fix this? This is a vital error to the functioning of our business.
It seems like something went wrong after we changed our clocks ahead.
Hi Amanda,
thank you for reaching out!
The UTC+ option in WP does not recognize the daylight savings / time change and this is why there is an issue with time consistencies after clock change, unfortunately.
The only way to fix this is by changing your WP timezone to your City timezone.
In case Amelia hours change due to this, you can change these times manually in the back-end.
The UTC+ time zone setup in WordPress is unfortunately still under work for time change compatibility in general.