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  Public Ticket #2741764
Calendar Intergration
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  • Michael started the conversation
    Hi,

    Calendar intergration with Outlook is not working with the amelia plugin. I've created and added the client and app key as per your website's instructions: https://wpamelia.com/configuring-outlook-calendar/

    I've been able to successfully login to a Microsoft 365 account as you can see below, but I get "No data" (see below) when trying to select a calendar to sync appointments too. Also, nothing shows up in the signed-in account's calendars in outlook.

    I've tried multiple Microsoft 365 accounts and the same issue is occurring.

    7774850318.png
  •  2,572
    Aleksandar replied

    Hello Michael

    Thank you for your purchase.

    If you followed the video tutorial from our documentation, there should be no issues here. I can only log into your website, add it as a URI to my Azure application, and see if it works for me. If it does - it's the application that you've created that's causing the issue.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to a third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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  •   Michael replied privately
  •   Aleksandar replied privately
  •   Michael replied privately
  •  2,572
    Aleksandar replied

    Hi again Michael

    With Amelia Manager I can't see Amelia Settings, so that won't work.

    Here's what causes the issue in 99%:

    3461877513.png

    You can check that in Amelia Settings/Integrations/Outlook Calendar. If the "Client Secret" field in Amelia starts with (from my screenshot) "956" instead of "~zG" (again from my screenshot), you copied the wrong credentials:

    7800160367.png

    So, in Amelia Settings/Integrations/Outlook Calendar, first, check the Application (client) ID (partially blurred in the screenshot above), and cross-reference it with the Client ID in Azure Web Portal, under "Azure Active Directory"/"App Registrations". If that is correct, go to "Certificates & secrets", and create a new client secret (that option is disabled for me, as you can see in the screenshot). Then, copy the Value and paste it in Amelia Settings/Integrations/Outlook calendar in the "Client Secret" field.

    That resolves the issue 99% of the time.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables