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  Public Ticket #2739932
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  • Łukasz Baliszewski started the conversation

    Hello,

    I need your help. I have already bought the Amelia plugin. I've deliberately chosen "Pre-purchase questions for Amelia" because otherwise I can't send a message to you. I was trying a few times.

    I choose a Polish currency PLN, even though the plugin shows EURO.

    I chose PLN in the plugin settings.

    It can be confusing for all the customers to see two different prices.

    Please take a look at the attachment. I'm sharing a "screen" with you.

    I look forward to heaing from you very soon.

    Łukasz Baliszewski

  • [deleted] replied

    Hi Łukasz,

    thank you for reaching out to us!

    Are you using WooCommerce as a payment method?

    If so, please check in your WooCommerce settings for their product which currency is set.

  • Łukasz Baliszewski replied

    Thank you for your answer.

    Unfortunately, I'm using the two currencies on my website - PLN and EURO.

    The proposed solution doesn't work.

  • [deleted] replied

    Hi Łukasz,

    thank you for the kind reply.

    Unfortunately we do not have an option for multi currencies in Amelia at the moment, but we do have in plan to add this option for future updates.

    This is why it shows one in Amelia and another one in WooCommerce - they need to be aligned to one currency only.

    I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

  • Łukasz Baliszewski replied

    Thank you for your reply.

    Is it possible to arrange multi currencies by using WPML plugin?

  • Łukasz Baliszewski replied

    Thank you for your reply.

    1. Is it possible to arrange multi currencies by using WPML plugin?

    2. I wonder what to do now? Can I buy the Amelia plugin one more time and use two exactly the same plugins on the same URL address? Would it be possible to integrate one with PLN and other with EURO?

  • [deleted] replied

    Hi Łukasz,

    I am afraid that this would not be convenient for you as an User (purchasing multiple licences), and WPML would not resolve it.

    As advised, this feature is not frequently asked for, however, if you find it vote for it, or suggest it yourself so that it has more chance for implementation.