We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Bénédicte,
thank you for reaching out to us!
I am sorry to hear this happens; can you please advise and try the following:
I would like to make note that I have visited your website, and that the calendar still loads quickly on the page you provided (15 seconds and less).
Hi Bénédicte,
thank you for letting me know!
Don't worry, ticket will be closed in a few days - it's just important for me that the issue is resolved, I can even close it manually now.
Still, if you have any further questions, please feel free to open a new one.
I wish you a great week!