We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I know you have made the follow up reminder. But.
Would it be possible to increase the time to like 6 or 12 months. Like you have from the dentist for new appointments and to keep the customer up to date with their services. Remind them it's time for a new service. Is this something you have in the developer pipeline?
I think this must be a very useful thing for many people using Amelia.
Thanks for making a great plugin.
Hello Mikkel
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
I'll forward this to our development team, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Aleksandar Vuković
[email protected]
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