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  Public Ticket #2738395
notification email
Closed

Comments

  • Dorcas Réamonn started the conversation

    Hi guys, 

    I wanted to prevent the notification email saying :

    "Dear %customer_full_name%, You have successfully scheduled %service_name% appointment with %employee_full_name%. We are waiting you at %location_address% on %appointment_date_time%. Thank you for choosing our company,%company_name%" 

    from being sent, so I unticked the box "appointment approved" in email notification, but clients still get that email after purchasing one of my services. 

    What else should I do? 

    Thank you very much,

    Dorcas. 


  • [deleted] replied

    Hi Dorcas,

    thank you for reaching out!

    This is Appointment Approved notification; on your website I see only events.

    Are you using Amelia Service Booking or only Event Booking?

    If it's only events, what you need to check off is Event Booked notification.