We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonjour,
je souhaite affecter plusieurs lieux de rendez-vous à un employé ou un service , je n'ai pas trouvé la solution.
Je souhaite également personnaliser le module de booking pour afficher le choix du lieu et de la prestation dès la première fenêtre du processus de réservation. je veux rajoutter des champs personnalisés sur cette premiere fenetre de booking (cf screenshot)
Hi, LSEI!
Thank you for choosing Amelia.
The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible misunderstanding in advance.
1. If you want to assign several locations to one Employee, you should set it through Employee's working hours. however, please note that it's possible to assign only one location for a period of time:
2. I'm afraid, it is not possible to add Custom fields to the first booking step. If you have multiple locations, services and employees, the selection drop-downs will be shown automatically if you use the [ameliabooking] shortcode. And once a Customer is taken to the booking form where he/she should enter personal information (the last step of the booking process), there they will be able to fill Custom fields as well.
Please let us know if you have any other questions.
Best Regards.
Thanks for your answer and your help Liza and sorry for the translation task.
Hi, LSEI!
I'm glad I could help.
And no worries, that's what Google translate was created for
Please feel free to contact us if you have any other questions.
Best regards.