We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, do you guys offer a white-label alternative?
I would like to use Amelia as a SAAS in my country.
Thanks
Hi, Rodrigo!
Thank you for your inquiry.
We do have in plan to whitelabel the plugin but at the moment there are more requested features from our customers, so I can not tell you precisely when whitelabel will be available.
At the moment there is an option to change the logo for example but this is not the proper solution, because every new update will erase that data and you will need to do it again.
Also, words can be changed using POEDIT or Loco Translate for example quite easily.
Please let us know if you have further questions.
Best Regards.