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  Public Ticket #2736833
Icons not loading
Closed

Comments

  • Lars Lindtner started the conversation

    Hi Support, please see attached screenshot. The icons under hourly rentals only load now and then. In most cases not. Any idea, what could be wrong?

  • [deleted] replied

    Hi Lars,

    thank you for contacting us.

    We cannot see anything on that page without logging in for now; so please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.