As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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He instalado Ameli. He configurado categorias y servicios y cuando copio el shortcode no se ve nada de nada. Solo un circulo girando.
Hello Maria
Thank you for your purchase.
Please note that the only supported language is English, so make sure to translate your future responses.
If you created categories and services, please check the duration of your services, and then check your employee's working hours. Go to Amelia/Employees, and click on your employee; go to the Work Hours tab, and see the working hours of your employee - if there are no working hours configured, you will not be able to see the calendar load.
Also, make sure your Services have "Show service on site" slider enabled. If you're not able to resolve this, please provide me a temporary wp-admin user (administrator) for your website, so I can log in, and take a look.
Please note that this is a public ticket, so make sure to enable the PRIVATE response when you post the credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
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