As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
We are using Amelia for a Music School, and we are exclusively selling packages to our students. They choose a teacher and a number of lectures, book a package and take the class when they like. The issue is, that the packages are not assigned to the specific teacher they booked with initially. So they might have chosen Max as their piano teacher, but when they book further appointments out of the login area, the calendar shows the free spots of all piano teachers, not only of Max. So, to everyone's surprise, they book an appointment with Maria. Is it possible to fix this?
Many thanks,
Fabio
Hi Fabio,
thank you for reaching out to us!
There isn't such possibility in Amelia with its current built-in features, unfortunately, system will assign first available teacher on the next bookings.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.