We are using Amelia for a Music School, and we are exclusively selling packages to our students. They choose a teacher and a number of lectures, book a package and take the class when they like. The issue is, that the packages are not assigned to the specific teacher they booked with initially. So they might have chosen Max as their piano teacher, but when they book further appointments out of the login area, the calendar shows the free spots of all piano teachers, not only of Max. So, to everyone's surprise, they book an appointment with Maria. Is it possible to fix this?
There isn't such possibility in Amelia with its current built-in features, unfortunately, system will assign first available teacher on the next bookings.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi,
We are using Amelia for a Music School, and we are exclusively selling packages to our students. They choose a teacher and a number of lectures, book a package and take the class when they like. The issue is, that the packages are not assigned to the specific teacher they booked with initially. So they might have chosen Max as their piano teacher, but when they book further appointments out of the login area, the calendar shows the free spots of all piano teachers, not only of Max. So, to everyone's surprise, they book an appointment with Maria. Is it possible to fix this?
Many thanks,
Fabio
Hi Fabio,
thank you for reaching out to us!
There isn't such possibility in Amelia with its current built-in features, unfortunately, system will assign first available teacher on the next bookings.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.