We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2735783
Integrating with NISC ERP software
Closed

Comments

  •  5
    Patrick McCormick started the conversation
    March 29, 2021 at 9:44pm

    I need to automate appointment scheduling to send scheduled Amelia appointments to NICS ERP software who are building a custom API for this.  Is this something I can do in the WebHooks section?

  • [deleted] replied
    March 31, 2021 at 1:42pm

    Hi, Patrick!

    Thank you for choosing Amelia.

    It depends on how exactly you want this integration to work.

    You can create a webhook in Amelia in Amelia -> Settings -> Integrations for one of the actions available there, and you need to provide the URL of that other tool where data is caught. 

    In our documentation, we provided an example of using Webhooks in Amelia with Zapier so you can check that out here. Maybe you can connect Amelia to that other tool via Zapier, or maybe directly, but that depends on that other tool, you need to check that out there. Amelia sends data via a hook to the URL you provide in the needed field in Amelia -> Settings -> Integrations. 

    We have added WebHooks as an option in our plugin so you can connect WebHooks over Zappier with another tool so the customer's data and appointment's data can be sent after each booking, canceling and/or rescheduling action. 

    Please let us know if you have any other questions.

    Best Regards.