As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I need to automate appointment scheduling to send scheduled Amelia appointments to NICS ERP software who are building a custom API for this. Is this something I can do in the WebHooks section?
Hi, Patrick!
Thank you for choosing Amelia.
It depends on how exactly you want this integration to work.
You can create a webhook in Amelia in Amelia -> Settings -> Integrations for one of the actions available there, and you need to provide the URL of that other tool where data is caught.
In our documentation, we provided an example of using Webhooks in Amelia with Zapier so you can check that out here. Maybe you can connect Amelia to that other tool via Zapier, or maybe directly, but that depends on that other tool, you need to check that out there. Amelia sends data via a hook to the URL you provide in the needed field in Amelia -> Settings -> Integrations.
We have added WebHooks as an option in our plugin so you can connect WebHooks over Zappier with another tool so the customer's data and appointment's data can be sent after each booking, canceling and/or rescheduling action.
Please let us know if you have any other questions.
Best Regards.