Please advise, are you referring to changing a number code, as in a country code? You can set up the option Default phone country code to Identify country code by user's IP address so that it can detect customer's country when they type out the calling ID; for example if they type 39 it will show Germany as this is their area calling code.
Please let me know about more details so that I can instruct you correctly where to change this.
Thank you for your reply but No, I specifically wrote that the "PLACEHOLDER PHONE NUMBER" in the form. I want to change it so there is NO placeholder phone number there at all. It's confusing to our users.
I need it NOT to have a phone number their at all and just be blank. We are NOT talking about just the country code.
Where can I change the placeholder phone number in form?
Please see attached Image.
Thank you!
Hi Bishop,
thank you for reaching out to us!
Please advise, are you referring to changing a number code, as in a country code? You can set up the option Default phone country code to Identify country code by user's IP address so that it can detect customer's country when they type out the calling ID; for example if they type 39 it will show Germany as this is their area calling code.
Please let me know about more details so that I can instruct you correctly where to change this.
Thank you for your reply but No, I specifically wrote that the "PLACEHOLDER PHONE NUMBER" in the form. I want to change it so there is NO placeholder phone number there at all. It's confusing to our users.
I need it NOT to have a phone number their at all and just be blank. We are NOT talking about just the country code.
Thank you
Hi Bishop,
thank you for clarifying.
Unfortunately, the phone number example placeholder cannot be removed with any means.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.