We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2735275
placeholder/variable for the (an kind ​of) appointment ID​?
Closed

Comments

  •  1
    Mike started the conversation

    Hallo,

    Where/what is the placeholder/variable for the (an kind of) appointment ID.

    Like: "Dear User, your appointment ID is: 12345_name"

    Thanks for your quickly help. G, Mike

  • [deleted] replied

    Hi Mike,

    thank you for reaching out to us.

    We have a placeholder for the service name, and similar information; unfortunately, there is no placeholder that would have a "name" of the appointment. Could you specify a bit more about this appointment ID maybe we can find a workaround?

  •  1
    Mike replied

    Hallo Ivana,

    Every generated (created / created by the user) appointment certainly has an internal ID (combination of numbers and letters), right? We would like to include this ID (combination of numbers / letters) in the form (for a better / clearer assignment).

    See last post - short description:

    Your appointment ID is: "12345_name" or "13ret54wer564Fr54"

    A kind of sequential number (as usual with orders)

    Thanks for your quickly help. G, Mike

  •   [deleted] replied privately
  •   Mike replied privately
  • [deleted] replied

    Hi Mike,

    thank you for the kind reply.

    Yes, just replace the files.

    Placeholder does not appear yet, we will integrate it in the future updates. For now you need to type it in manually or copy it from this ticket.