Hi - we needed to use Amelia in conjunction with a membership functionality and so on the advice of this support network I purchased MemberPress and created a membership that created an Amelia customer upon regsistration (with a MemberPress form) However the result seems to be really inconsistent. At times when a user subsequently tries to access the customer panel (as a logged in member) - the panel loads with no problem. At other times it does not - it presents a different log in - which does not accept the log in details created at registration (with MemberPress) Please help as this is slowing the launch of the site.
If MemberPress only creates a WordPress user with Amelia employee user role that customer will not be created in Amelia. Only the word will be there in the WordPress user will be in your database but the only way to create a customer is to have that customer actually book an appointment.
Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in you can create). At the moment, there is no way to link the two, so your customers have the same password for WooCommerce and Amelia. It is something frequently requested by our customers, and I do hope our developers will add that to the plugin soon, but I don't believe it's going to be any time soon.
I'll forward this to them again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Ok - firstly - I invested in MemberPress following a post on here saying that the two were compatible (its not an insignificant investment!) that you could create an Amelia customer profile in MemberPress that would carry the details through - and secondly - it does work half the time - but sometimes it does not - so the result is what feels like a very buggy website that isn't fit for service. This is incredibly frustrating given the time and money I've invested in the two so far.
I'm sorry if there's been a misunderstanding, but we couldn't have advised you to use membership plugins to integrate with Amelia, since there are no integrations with membership plugins. We could've only advised you to use membership plugins to block certain pages from certain users or user roles.
For example, if you have a service for Members, you would add that service using a specific shortcode [ameliabooking service=1], and using a membership plugin you would block access to that page for other users.
I suppose that it's working for existing members, and not for new ones? Like mentioned before - we don't have any integration with membership plugins, and our Employee and Customer Panels can't log you into both, nor can logging into a membership panel log you into Amelia's panels.
Can you point me to the ticket, or a comment that said Amelia is integrated with membership plugins?
Hi - we needed to use Amelia in conjunction with a membership functionality and so on the advice of this support network I purchased MemberPress and created a membership that created an Amelia customer upon regsistration (with a MemberPress form) However the result seems to be really inconsistent. At times when a user subsequently tries to access the customer panel (as a logged in member) - the panel loads with no problem. At other times it does not - it presents a different log in - which does not accept the log in details created at registration (with MemberPress) Please help as this is slowing the launch of the site.
Hello Katie
If MemberPress only creates a WordPress user with Amelia employee user role that customer will not be created in Amelia. Only the word will be there in the WordPress user will be in your database but the only way to create a customer is to have that customer actually book an appointment.
Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in you can create). At the moment, there is no way to link the two, so your customers have the same password for WooCommerce and Amelia. It is something frequently requested by our customers, and I do hope our developers will add that to the plugin soon, but I don't believe it's going to be any time soon.
I'll forward this to them again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok - firstly - I invested in MemberPress following a post on here saying that the two were compatible (its not an insignificant investment!) that you could create an Amelia customer profile in MemberPress that would carry the details through - and secondly - it does work half the time - but sometimes it does not - so the result is what feels like a very buggy website that isn't fit for service. This is incredibly frustrating given the time and money I've invested in the two so far.
Hi again Katie
I'm sorry if there's been a misunderstanding, but we couldn't have advised you to use membership plugins to integrate with Amelia, since there are no integrations with membership plugins. We could've only advised you to use membership plugins to block certain pages from certain users or user roles.
For example, if you have a service for Members, you would add that service using a specific shortcode [ameliabooking service=1], and using a membership plugin you would block access to that page for other users.
I suppose that it's working for existing members, and not for new ones? Like mentioned before - we don't have any integration with membership plugins, and our Employee and Customer Panels can't log you into both, nor can logging into a membership panel log you into Amelia's panels.
Can you point me to the ticket, or a comment that said Amelia is integrated with membership plugins?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables