We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2734800
zoon links for consumer panel
Closed

Comments

  • David Johnson started the conversation
    March 29, 2021 at 6:58am

    I am in the process of setting up a course & coaching based website using amelia.  Generally happy however two things I can't find the solution for: 

    1) When I set up an event, in the customer panel it clearly shows the zoom links for each session.  However when I set up a service, the zoom links do not show. please see pictures.  How can I get zoom links working on sessions in the same way it does for events? 

    2) I understand that after check out, there is the possibility of having a link that auto adds the sessions and zoom links to a calendar.  This isn't working at the moment.  How do I turn this on? 

    Thanks for advice.

    David 

  • [deleted] replied
    March 30, 2021 at 8:53am

    Hi David,

    thank you for reaching out to us!

    I will be happy to advise:

    1) At the moment unfortunately, zoom links for services are only provided in the confirmation email and are not visible in Customer Panel. You can suggest that as a feature request here, or check if there is such request there and vote for it. 

    2) Go to Amelia > Settings > General Settings > Send ics file in the notifications should be enabled for the customers to receive a calendar file.