We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible to add 'my profile' and 'Customer profile' to the Label settings?
I would like to change them and not use these descriptions.
Kind regards,
Andrew
Hi Andrew!
Thank you for reaching out to us; I apologize for the later response, as we don't work on weekends.
You can edit these two using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. Once you install that plugin, open it, choose Amelia, choose English US, and find the parts (Customer Profile for example) to "translate" it (you will manually enter the title you want).
If you want to use POEDIT then please follow these instructions:
1. Download Amelia from our TMS Store and save the ameliabooking.zip file on your computer.
2. Unzip downloaded file.
3. Download and install POEDIT.
4. After that, open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Translate all the strings on your language.
6. Save the file as the plugin suggests (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will generate a new wpamelia-id_ID.mo file. You can find your language code here.
7. Go to ameliabooking/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/ameliabooking/languages/.
Of course, you will use language code for your language (we use Indonesian language, and its language code "id_ID" is just an example).
Hi Ivana,
Thanks for the thorough reply. I was already aware of POEDIT and Loco Translate.
Since those 2 words are the only things that need to be translated on my site I didn't want to go that way.
Combined with the fact that the 'Label setting' already is a feature in the Amelia Plugin.
Maybe I wasn't clear enough in my original post :-), it was more ment as a feature request/addition en not so much as a 'looking for a solution.'
I appreciate very much you took the time to answer though,
Kind regards,
Andrew
Hi Andrew,
I apologize then; I'll forward this as a feature request, but I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Thanks! Sorry I had not seen that page yet.
Will certainly keep it in mind for the next time(s).