I need to stop/prevent future bookings for a particular employee for an existing service (Service A).
This employee has accepted bookings 2 months in advance for Service A. Now, this employee wants to do Service B instead, and stop further bookings for Service A for him.
When I try to remove the employee as an assigned employee from Service A, I get an error saying "Provider has appointments for this service."
When I try to remove Service A from the employee directly, I also get the same error "Provider has appointments for this service."
I also don't want to remove Service A completely, because other employees are still providing Service A.
How can I stop people from booking this employee for Service A going forward? This employee will still be committed to rendering the service for those who have already booked Service A appointments during these 2 months, but wants to prevent further bookings for Service A.
This is urgent, as these bookings are still flooding in and there's no way we can stop it without affecting the other employees doing Service A.
Please advise and help -- I can't seem to get around this somehow.
I apologize for the later response, as we don't work on weekends.
Since program does not allow the employee to be removed from the existing services until appointments are completed, you can do the following.
Go to Employee's Profile
Go to Days Off
Set their Days Off from the last appointment you wanted to accept (e.g. you only wanted them to work on service A until 31st of March; cancel all appointments after that), and set Off days from that day until furthest possible (end of the year or this same time next year.
In this way no more appointments will show until that date.
I want this employee to stop receiving future bookings only for Service A, but continue to receive bookings for Service B. If I do your method, this employee cannot receive bookings for Service B.
As I understand it you need to go into the service you don't want that employee being booked for (service A) and go down to the employees tab, you can untick the employee/s from there and they won't show up when a customer is trying to book .
Hi,
I need to stop/prevent future bookings for a particular employee for an existing service (Service A).
This employee has accepted bookings 2 months in advance for Service A. Now, this employee wants to do Service B instead, and stop further bookings for Service A for him.
When I try to remove the employee as an assigned employee from Service A, I get an error saying "Provider has appointments for this service."
When I try to remove Service A from the employee directly, I also get the same error "Provider has appointments for this service."
I also don't want to remove Service A completely, because other employees are still providing Service A.
How can I stop people from booking this employee for Service A going forward? This employee will still be committed to rendering the service for those who have already booked Service A appointments during these 2 months, but wants to prevent further bookings for Service A.
This is urgent, as these bookings are still flooding in and there's no way we can stop it without affecting the other employees doing Service A.
Please advise and help -- I can't seem to get around this somehow.
Hi Alec,
thank you for reaching out to us!
I apologize for the later response, as we don't work on weekends.
Since program does not allow the employee to be removed from the existing services until appointments are completed, you can do the following.
I hope this helps!
Hi Ivana,
I think you misunderstood!
I want this employee to stop receiving future bookings only for Service A, but continue to receive bookings for Service B. If I do your method, this employee cannot receive bookings for Service B.
Please advise.
Thanks!
Hi Alec,
As I understand it you need to go into the service you don't want that employee being booked for (service A) and go down to the employees tab, you can untick the employee/s from there and they won't show up when a customer is trying to book .