We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2734044
time required before booking DOESN'T work
Closed

Comments

  • Gosia started the conversation

    Hi,

    I've tried to set up the minimum time before booking on different occasions with different minimum time requirements and still the calendar on the front-end allows customers to book lessons with my team even only 30 min in advance (real situation) - its insane. How can I make it work? I've attached screenshot from my Wordpress back-end (it's half in polish - sorry about that; but it says 1 day) and here is my website: https://lekcje.gosiasacala.com 

    Please advise me on what's wrong and how can I make it work?

    Best regards, Gosia 

  • [deleted] replied

    Hi Gosia,

    thank you for contacting us!

    I apologize for the later response, as we don't work on weekends.

    You would also need to go to separate services and then into that service's settings, and set minimum time.

    Please try and let me know if it worked.