thank you for purchasing Amelia, and for reaching out to us!
Sorry to hear you are having trouble with downloading; could you please provide us with your store credentials that were sent to you in the confirmation email so that we can try?
Just make sure that ticket is a Private Reply, because the ticket itself is Public.
In the meantime, I am sending you the Amelia File manually in the attachment.
Hi there,
I am trying to download Amelia plugin from my account/purchases but that is not working. Can you please help.
Thank you, Maya
Hi Maya,
thank you for purchasing Amelia, and for reaching out to us!
Sorry to hear you are having trouble with downloading; could you please provide us with your store credentials that were sent to you in the confirmation email so that we can try?
Just make sure that ticket is a Private Reply, because the ticket itself is Public.
In the meantime, I am sending you the Amelia File manually in the attachment.