Hey all - booking system is running fine bar one of the admin users.
I can access the appointments tab on wordpress and see all the existing bookings however when they log in (and I've verified this by logging in with their details) the appointments page is empty with nothing there, and the services page is also empty.
I have no idea why this is happening - everything else is the same.
Assumed it was possibly something to do with permissioning but have changed them from Amelia Manager to Admin and it's not changed anything.
The Manager role should have these privileges automatically; can you please download and install User Role Editor. Then, in your WP dashboard, go to Users/User Role Editor; choose the user role you wish to edit, and assign the capability to that user (managing appointments and services).
Hey all - booking system is running fine bar one of the admin users.
I can access the appointments tab on wordpress and see all the existing bookings however when they log in (and I've verified this by logging in with their details) the appointments page is empty with nothing there, and the services page is also empty.
I have no idea why this is happening - everything else is the same.
Assumed it was possibly something to do with permissioning but have changed them from Amelia Manager to Admin and it's not changed anything.
Help !
Hi Paul,
thank you for reaching out to us.
The Manager role should have these privileges automatically; can you please download and install User Role Editor. Then, in your WP dashboard, go to Users/User Role Editor; choose the user role you wish to edit, and assign the capability to that user (managing appointments and services).
I hope this helps!