We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I am setting up Amelia and want (if possible) to set up a package for somebody to book twice weekly appointments on a monthly basis. In other words somebody will come to a class every Monday and Wednesday (or Tuesday and Thursday, or three times -- Mon, Wed & Fri) and pay monthly. Because of the way weeks fall the number of lessons can be 8, 9 or 10 so I cannot limit the lessons to eight per month (sometimes there are five Mon & Wed in a month, hence ten lessons, usually there are nine, and on an average February there are only eight).
My question: Is there a simply mechanism to do this, or do I need to set up a package for each month with different lesson numbers? (I do not want a client booking in a February and adding in extra lessons because the max number of lessons is 10 -- for arguments sake).
I hope this has not been answered somewhere else, but I could not find it.
Thank you in anticipation.
Hi Tim,
thank you for reaching out to us!
I think this combination was not inquired about yet, Tim; thank you for trying to find a similar ticket.
Unfortunately, at the moment, Amelia doesn't have a way to make this automatic limitation, unless you do as you suggested, making such packages.
You could make individual packages for each month depending on how many weeks each one has, in advance, as the amount of appointments that are included in the service in this package has to be predefined.