We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
My client has once again made a request which I need to look into. She wants email notification to go to her employee when a booking is made be she also wants an email notification. Can this be done? This means email notification to two email addresses upon a booking being made...
Thank you
Hello Mr. Martin,
thank you for taking time to contact us!
Sure, this can be arranged:
Please go to Amelia > Settings > Notifications, and scroll down. You will see an option called Send all notifications to additional addresses.
Here you can enter your client's email, and she will automatically receive all notification, just like the employees do (and of course, they will be sent to the employees, accordingly). She will not be mentioned anywhere, in Cc or such, in the emails that are received by employees and customers.
I hope this helps!