I have connected the site with the Google Credentials. Then I have two services/employees. ID 1 and ID 3. As far as I can see, they are identical in all of the main settings. When I try to connect ID 3 to Google Calendar all is good. When I try with ID 1, I get an error message saying "Unable to connect to Google Calendar", the same message will show automatically if I look at ID under employees. I have tried with the same Google accounts for both ID's. All not working for ID1 all working for ID3.
This usually happens when Google tries to assign multiple calendar tokens to the same employee, in wp_amelia_providers_to_google_calendar table in the database.
You'd need to go into that table, delete all rows from it, and after that it should work fine.
Hi Support,
I have connected the site with the Google Credentials. Then I have two services/employees. ID 1 and ID 3. As far as I can see, they are identical in all of the main settings. When I try to connect ID 3 to Google Calendar all is good. When I try with ID 1, I get an error message saying "Unable to connect to Google Calendar", the same message will show automatically if I look at ID under employees. I have tried with the same Google accounts for both ID's. All not working for ID1 all working for ID3.
What could be blocking this?
Thanks
Lars
Hi Lars,
thank you for reaching out to us!
This usually happens when Google tries to assign multiple calendar tokens to the same employee, in wp_amelia_providers_to_google_calendar table in the database.
You'd need to go into that table, delete all rows from it, and after that it should work fine.