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I am using WooCommerce and a deposits plugin.
It changes the order status to “partially paid”, but Amelia WP does not send the booking info to customers or employees until it’s (paid and automatically changed to completed) or manually marked as completed.
How can I have Amelia recognize the customer completed the checkout page when the orders completed?
Hi, Jacob!
Thank you for choosing Amelia.
Unfortunately, Amelia is not compatible with the Deposit plugin. Amelia creates appointments if the status in Woo is on hold, completed, or processing. That's why the “partially paid” status can't be recognized by Amelia.
The deposit payment will be implemented in Amelia in the next update or the one after, so the issue with deposit payments will be fixed soon.
Maybe, it would be a solution to use a workaround until then: For example, you have a Service with a price of $50 and requires a deposit of 20%. Then you can set $50*20% = $10 as a price to be paid online through WooCommerce and receive the remaining $40 at the spot in cash. In order to make it clear for Customers, you can add a note to the Service description and explain this payment scenario.
Please let us know if you have any other questions.
Best Regards.