We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2729971
Plans and Domains
Closed

Comments

  • Dan Leary started the conversation
    March 24, 2021 at 3:19am

    1. can i switch from Yearly to lifetime after purchase?

    2. can I change My 1 domain? I and a developer and I want to set this up as a test on a dev domain i own and then move to a client's site. 

  • Dan Leary replied
    March 24, 2021 at 3:23am

    3. what are the 

    • Packages of Services

    That are included in the Pro and the Developer?

  • [deleted] replied
    March 25, 2021 at 10:36pm

    Hi, Dan!

    Thank you for your inquiry.

    1. can i switch from Yearly to lifetime after purchase? - Yes, sure, in this case we will charge you the difference between the two licenses (the time you use the annual license will be deducted from its price).

    2. can I change My 1 domain? I and a developer and I want to set this up as a test on a dev domain i own and then move to a client's site. - Yes, sure, you can easily manage domains in your profile on our store. 

    3. what are the Packages of Services - Packages in Amelia Booking plugin are made to create packages of multiple appointments from the same or different services for a discounted price (optional). By default, there's no feature that will allow multiple bookings at once at the moment, and Packages make it possible. 

    Please let us know if you have any other questions.

    Best Regards.