As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I would like to upgrade from the annual plan to the lifetime membership plan
Good day!
Thank you for your inquiry.
If you upgrade the license, you will have to pay only the difference between the two licenses that will be calculated respectively (so, the time you were using Amelia Basic annual will be deducted from its price).
If you confirm the upgrade, we will forward the request to our reseller, Paddle, and they will charge your card or PayPal account for the difference.
For that, we will need the email address you used for the purchase and the license you want to upgrade to (I guess it's Basic lifetime).
So, please, let us know and we will make the change.
Best Regards.