We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2728503
Question related to time slots
Closed

Comments

  • Lars Lindtner started the conversation
    March 22, 2021 at 9:28pm

    Hi Support, 

    just setting up Amelia on the site. I am try to figure out how to make booking split between days. Say a person would like to book the dungeon for a full day 23 hours. Only option that show up is 00:00 to 23:30 - in practice would choose maybe 13:00 to 12:00 next day. Or if a person want to book 8 hours maybe from 20:00 to 04:00 - now if choose 8 hours you need to start booking at 15:30 since system require bookings to be completed by midnight. (see attachment). 

  • [deleted] replied
    March 24, 2021 at 9:37pm

    Hi, Lars!

    Thank you for choosing Amelia.

    At the moment it's possible to set Service's duration only up to 23h 30min within the same day. So, a booking can't start at 20:00 and end at 04:00 on the next day. 

    Please note that Events can have multiple-days duration, so maybe using Events instead might be a solution? We implemented the Calendar view for Events in our previous update, so now the way they are presented is quite similar to Services.

    Also, we are always looking for ideas on how to make Amelia better. So if you have a couple of minutes, please suggest this feature on our website.

    Please let us know if you have any other questions.

    Best Regards.