We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2728490
Notifications
Closed

Comments

  • Jason Hoopes started the conversation
    March 22, 2021 at 9:17pm

    I am trying to set up notifications for the varying types of photography services I offer, but can't seem to figure out how to setup a different notification for each category. 

    I offer photography sessions as well as wedding and event photography and both have vastly different information needed to the client when booking happens. I don't need my wedding clients to be given information about in studio photo sessions and I don't need my studio clients given information about wedding services etc.

    I know that I can make a landing page for each service but I want to make sure they have a copy of important information and don't just close the browser and lose information they may need.

    Warmest Regards,

    ~Jason Hoopes

  •  2,576
    Aleksandar replied
    March 24, 2021 at 8:31am

    Hello Jason

    Thank you for your purchase.

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    Email templates cannot be set up per service, employee or category, so they are all used for all bookings on the website. You're also not able to add new notifications to the plugin.

    Sorry for the inconvenience.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables