As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
How could a customer cancelled reservation?
Hi Denis,
thank you for reaching out to us.
You can go to Amelia > Settings > Roles, and enable Customer Panel, and what approvals you will give to your customer.
With this, they will receive a link when they book an appointment, trough which they can login and reschedule or cancel their appointment.
I hope this helps.