We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Two questions:
Hi, Dermod!
I apologize for the delayed response.
1. I have events (workshops) repeating weekly. if I uncheck the option "Allow the same customer to book more than once" is the customer prevented from booking in following weeks? - Unfortunately, this option works only for the current Event, so this Customer will be able to book any of the following Events. If you have a couple of minutes, please suggest this feature on our website.
2. Is there a way to add a custom field to the "Events" booking form? - Yes, sure. You can create a Custom field on Amelia -> Customize page and assign it to an Event, for example:
Please let us know if you have any other questions.
Best Regards.