We are having an issue when we are booking an appointment on the backend. Our appointment has a fee of $25. When we book someone in the calendar there is no way for the customer to pay. How do we send a notification to the customer to pay for their appointment? We are using Amelia and Woocommerce for payment gateway.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
You cannot charge your customer from back-end, so if you book an appointment from back-end, it will always be saved as On-Site payment, regardless of the payment method you set up as default. Only your customers can have their payment info, and there's no way for you to charge them without them actually doing that - which is only possible when they book an appointment from front-end.
Hello,
We are having an issue when we are booking an appointment on the backend. Our appointment has a fee of $25. When we book someone in the calendar there is no way for the customer to pay. How do we send a notification to the customer to pay for their appointment? We are using Amelia and Woocommerce for payment gateway.
Hello Kyle
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
You cannot charge your customer from back-end, so if you book an appointment from back-end, it will always be saved as On-Site payment, regardless of the payment method you set up as default. Only your customers can have their payment info, and there's no way for you to charge them without them actually doing that - which is only possible when they book an appointment from front-end.
Kind Regards,
Aleksandar Vuković
[email protected]
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