We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, i have managed to connect the plugin to the clients zoom account successfully.
How does the plugin generate the links for the zoom classes? Does it generate a new link for each class on each date, then everyone who signs up to it gets the same link?, then the next date will be a different link?
She already has individual zoom links setup for the various classes, so is there a way link the specific services to the specific zooms she has setup?
A bit more informaiton on how th ezoom integration works would be useful, thanks.
Hello Will
The plugin creates the meeting, and the link automatically (programmatically). If your event or appointment accepts more than one customer (max capacity set to >1), the same link will be sent to all customers. Each new appointment and/or event will generate a new link.
Zoom user needs to be connected to the employee, so when you enable Zoom in Service settings, the employee that was used for booking will be attending that Zoom call - it's assigned to the employee who is connected to the Zoom account in Amelia/Employees/Employee's profile.
Same goes for Events - you select the Zoom account the event will be associated to when you create or edit the event.
Kind Regards,
Aleksandar Vuković
[email protected]
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