Comments Gino Figlio started the conversationMarch 20, 2021 at 5:46pmI purchased a lifetime license for wptables and I am trying to submit a ticket, the system tells me I need to purchase a license again for support? 2,572Aleksandar repliedMarch 22, 2021 at 1:48pmHello GinoThank you for your purchase.I can't find any purchases made with [email protected]. Are you sure you used this email?Kind Regards, Aleksandar Vuković[email protected] Rate my support wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail TablesGino Figlio repliedMarch 25, 2021 at 4:42amNo, I could not post a ticket using the email address that I used to purchase the plugin, I was asked for payment, that's why I used this one, here is the receipthttps://my.paddle.com/invoice/21260315-17125972/76282289-chre19e02d032df-dc857a798e Aleksandar replied privatelyGino Figlio repliedMarch 26, 2021 at 2:55amThat's the code I entered and was told by the system I needed to payGino Figlio repliedMarch 26, 2021 at 3:01amSee attachment 2,572Aleksandar repliedMarch 26, 2021 at 12:06pmThat should not be happening because what I provided is not an Envato purchase code, but our store's purchase code.Can you please provide me the log-in credentials for your account, so I can take a look?Make sure to provide them in a PRIVATE response, since this is a public ticket.Kind Regards, Aleksandar Vuković[email protected] Rate my support wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Gino Figlio replied privatelyGino Figlio repliedMarch 27, 2021 at 11:36pmI was able to submit a ticket today, thanks 2,572Aleksandar repliedMarch 29, 2021 at 8:50amI'm glad to hear that, Gino, thanks for letting me know.Kind Regards, Aleksandar Vuković[email protected] Rate my support wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
I purchased a lifetime license for wptables and I am trying to submit a ticket, the system tells me I need to purchase a license again for support?
Hello Gino
Thank you for your purchase.
I can't find any purchases made with [email protected]. Are you sure you used this email?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
No, I could not post a ticket using the email address that I used to purchase the plugin, I was asked for payment, that's why I used this one, here is the receipt
https://my.paddle.com/invoice/21260315-17125972/76282289-chre19e02d032df-dc857a798e
That's the code I entered and was told by the system I needed to pay
See attachment
That should not be happening because what I provided is not an Envato purchase code, but our store's purchase code.
Can you please provide me the log-in credentials for your account, so I can take a look?
Make sure to provide them in a PRIVATE response, since this is a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I was able to submit a ticket today, thanks
I'm glad to hear that, Gino, thanks for letting me know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables