As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Dear Amelia Team,
In our skincare clinic, clients can choose to pay online upon booking OR to pay cash at the front desk when they arrive for their appointment.
Paying online gives them a 10% discount IF they are members.
How do I establish this in Amelia?
1. We use WooCommerce
2. We have a custom Amelia field "is member" but we currently cannot verify membership against the client's WP user role
3. We cannot enable WooCommerce and keep "Cash payment" active in Amelia
Could you please help me to understand this better?
Thanks
Rogier van der Heide
Hi Rogier,
thank you for reaching out to us; I apologize for the later reply as we don't work on weekends.
We currently have a discount option of creating a coupon with a code that you can provide to your clients after x number of appointments they booked, or a coupon they can use for x number of appointments that you set.
However, Amelia unfortunately does not have a "member" filter currently, so you would need to send these coupons to members manually.
You can suggest that as a feature request here, or check if there is such request there and vote for it.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.