I apologize for the later reply, as we don't work on weekends.
Can you please let me know if you have updated to Amelia 3.1.2 and to WordPress 5.7?
If you are and issue persists, please check the following:
1. Is the employee assigned to these services?
2. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
All the services are gone in the back end but not front end.
sync between calendar is not correct.
Show only availability from Januari 22 whilst we have dates open.
Hi Naomi,
thank you for contacting us.
I apologize for the later reply, as we don't work on weekends.
Can you please let me know if you have updated to Amelia 3.1.2 and to WordPress 5.7?
If you are and issue persists, please check the following:
1. Is the employee assigned to these services?
2. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.
HI Ivana
Yes
wordpress 5,7 amelia 3,1,2
and the Services are gone in the back end. but in the frontend we still see them.
so I can't link them.
link to agenda
https://shop.makeupbrowsandmore.be/boek-nu/
Hi Naomi,
thank you for the kind reply.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi Naomi,
as advised, this is due to your only employee being on holiday until December 2021, have you erased this holiday, and the issue persists?
ooooh wauw thanks
it's resolved.
Thank you for informing me, Naomi; I'm happy to hear it works now.
If you need any further assistance, please let me know.
I wish you a great day in the meantime.