I have integrated Amelia with my work zoom account, is it correct that anyone I add as an employee can be the host of the zoom event using the works zoom account without requiring the login details for the zoom account.
Currently this seems to work sometimes, but not all. I am having problems with one employee in particular, any suggestions?
Your employee is connected to his/hers Zoom account, so if you're logged into that Zoom account on your PC, it will work. For new users - it won't. Zoom start of the appointment requires the linked Zoom user to start the meeting, so you need to log in with it.
You would need to add your employees' Zoom users in their profiles, as explained in our documentation.
Hi
I have integrated Amelia with my work zoom account, is it correct that anyone I add as an employee can be the host of the zoom event using the works zoom account without requiring the login details for the zoom account.
Currently this seems to work sometimes, but not all. I am having problems with one employee in particular, any suggestions?
Thank you
Hello Mandy
Your employee is connected to his/hers Zoom account, so if you're logged into that Zoom account on your PC, it will work. For new users - it won't. Zoom start of the appointment requires the linked Zoom user to start the meeting, so you need to log in with it.
You would need to add your employees' Zoom users in their profiles, as explained in our documentation.
Kind Regards,
Aleksandar Vuković
[email protected]
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