We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I have integrated Amelia with my work zoom account, is it correct that anyone I add as an employee can be the host of the zoom event using the works zoom account without requiring the login details for the zoom account.
Currently this seems to work sometimes, but not all. I am having problems with one employee in particular, any suggestions?
Thank you
Hello Mandy
Your employee is connected to his/hers Zoom account, so if you're logged into that Zoom account on your PC, it will work. For new users - it won't. Zoom start of the appointment requires the linked Zoom user to start the meeting, so you need to log in with it.
You would need to add your employees' Zoom users in their profiles, as explained in our documentation.
Kind Regards,
Aleksandar Vuković
[email protected]
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