How can I add my customer's Time Zone when adding them manually into Amelia? We have transferred our existing clients from Acuity into Amelia and would like to input their current appointments. For example some of them are in Pacific Time and the teacher will be in Eastern time which is our location. They need to have the correct appointment time to avoid confusion.
Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Hello,
How can I add my customer's Time Zone when adding them manually into Amelia? We have transferred our existing clients from Acuity into Amelia and would like to input their current appointments. For example some of them are in Pacific Time and the teacher will be in Eastern time which is our location. They need to have the correct appointment time to avoid confusion.
Thank you
Hi Roxane,
thank you for contacting!
Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).