As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I'm interested in Amelia Pro but would like to know, if I buy an annual subscription can I then upgrade this to a lifetime subscription when it is due to renew? The reason being that I'm trying to minimise initial costs but if the plugin and my business venture are working well after the first year I'd be keen to make this a lifetime subscription and avoid ongoing renewals.
Thanks
Hi Rhian,
thank you for taking interest in Amelia, and for contacting us!
Sure, you can contact us a few days before your licence expiry to upgrade.
And if you have the funds on your card or PayPal account (depending on how you purchase the plugin with now), we can simply issue the request to our reseller - Paddle, and they will charge you the difference between this licence that you will buy and lifetime one.