As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hello,
When new customer lost link for set password first time, how can I make the link again?
Some of my customer lost the link and I can't issue the link again..
many thanks,
Hi, Shota!
I apologize for the delayed response.
You should send them the Customer Panel Page URL and please make sure that the Customer Panel Access notification is enabled on the Amelia -> Notifications page.
So, once they receive the Custom Panel Page URL, they will click on it, and then when they are on the log-in page, they will have to choose the "Forgot password" option and enter their email. After that, they will receive the Customer Panel Access notification with a link that will take them to the password reset form.
Hope that will help.
If you have any other questions, please let us know.
Best Regards.