We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
i have a problem with Amelia in the front end. The Plugin is not displayed correctly. (Photos attached) I also have a 500 Erro, when i try to change the colors. (customize > fonts&colors)
Furthermore, i added some custom flields. But ony a few of them are displayed on the front end site. Is there a limited number of custom flieds that can be added.
hopefully you could help me, love greetings
Hello Amelie
Thank you for your purchase.
You've got a broken form.
Please go into Amelia/Customize and click on Reset, and then on Save. If that also doesn't work deactivate the plugin and activate it again; delete all cache from your website and your browser, and it should work fine.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
thanks for your reply. It works!!
But again because of the custom flields. I still can not get all fields displayed. Is there a limited number of custom flieds that can be added.
Thanks,
Amelie
Hi again Amelie
There's no limitation on the number of fields that can be included in the form. You need to check your custom fields, and see if they are assigned to all services and/or events.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
it works, thank you!!
Can you please answer one more question for me?
I try to hide the service and the employee in the front end. Since I only have one service and one employee anyway, I don't need to show this.
I just can't find where to do it, can you help me out one more time please.
You're welcome, Amelie
What do you mean exactly? Where do you want to hide that from? Can you show me a screenshot, and provide me a URL where I can see the form?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables