I have never faced an issue like this before, so I can't say what's going on.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Could it be that the Customer field isn't loading
completely because all of the underlying data is not being
returned?
She has a weak internet connection so I was thinking that
if that data feeding the Customer field isn't all received by the
device/laptop then it isn't displayed.
If this is the case, is there another way to code it so that it does load?
Hi,
We have a bit of a strange issue with a client's Amelia plugin.
When she views the Add Appointment, the Customer selection field isn't loading for her.
See screenshot attached.
I don't know what could be causing that particular field not to display.
Please investigate.
Thanks
Andre
Hello Andre
I have never faced an issue like this before, so I can't say what's going on.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
Could it be that the Customer field isn't loading completely because all of the underlying data is not being returned?
She has a weak internet connection so I was thinking that if that data feeding the Customer field isn't all received by the device/laptop then it isn't displayed.
If this is the case, is there another way to code it so that it does load?
Thanks
Andre
I doubt that, Andre. Everything else loaded, so this should too.
Can you provide me the employee panel access for this employee? I can see everything correctly when I log in using the credentials you provided.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleks! Well done for finding the problem.
I have submitted another ticket at Thrive Themes for their page builder.
Regards,
Andre
Great, Andre, thanks for that.
I'm glad the issue is resolved now.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again,
Unfortunately, the CSS is not working. I've tried on mobile and desktop for the login [email protected]
Please can you log into the site and check the CSS is correctly inserted.
Regards,
Andre
No worries, Andre, I added it to the page through the Builder:
It works fine now.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You're welcome, Andre
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables