We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
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Hi, Joao!
I apologize for the delayed response.
And thank you for choosing Amelia.
Please make sure that you added a correct shortcode to the page:
[ameliaemployeepanel appointments=1 events=1] - for displaying appointments and events,
[ameliaemployeepanel events=1] - for displaying only events,
[ameliaemployeepanel appointments=1] - for displaying only appointments.
Also, It can be that your user roles got mixed, and probably a customer role was assigned to your Employee. Could you please create a new Employee with an email that wasn't used for WP before and test again? Please make sure there are appointments booked with this Employee before testing.
Looking forward to hearing from you.