We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2723271
reservations
Closed

Comments

  • Laura VILLERS started the conversation
    March 17, 2021 at 11:42am

    Hello everyone :) 

    My client's asking me to put a minimum reservation (10), so i did it. BUT, the customer has to be able to reserved a service (with 2 people per example) and the reservation has to be open until 10 maximum (so unknown people can reserved) and the service is validate when the max capacity is 10 . 


    Im sorry for my english ... Its possible ? 


    Thanks for your answer, 


    Laura

  • [deleted] replied
    March 17, 2021 at 1:10pm

    Hi Laura!

    Thank you for contacting us; please don't apologize your English is great :-)

    You can set this service to have a Maximum of 10 people, and minimum of 1.

    Go to Amelia > Settings > Appointments > and make sure that:

    • Allow booking above maximum capacity is OFF: so that they cannot book more than 10 spots, and once 10 spots are booked for 10 people, booking will close
    • Allow booking below minimum capacity is ON: so that one person who comes alone can book, and also another person who would like to book for them and a friend (2 people), will not close the booking when they make a booking for more than 1 person.

    I hope this helps!

  • Laura VILLERS replied
    March 18, 2021 at 7:55am

    Thanks a lot, I think  its ok ! 

    by the way, when the new update will be release ? ( I heard about deposit option and somethingselse)

    Have a good day and thanks again for support :) 


    Laura 

  • [deleted] replied
    March 18, 2021 at 1:56pm

    Hi Laura!

    thank you for the kind reply.

    I cannot give you an exact date, as this is still in development; however we are hoping to have these features such as deposit and expanded customization for Amelia within the next few months :-)

    I wish you a great day as well; if you need anything else please feel free to let us know, we will be happy to help!