We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2722995
translation
Closed

Comments

  • Laurent started the conversation
    March 17, 2021 at 7:32am

    Hi,I have a client who would like to have a multilangual site. How can we archieve that within Amelia? (so the users see the appontment description and so in their language). 

    Thx for helping!

    Laurent

  • [deleted] replied
    March 17, 2021 at 12:29pm

    Hi Laurent,

    thank you for reaching out to us.

    Unfortunately at the moment we have limitation with using our plugin in two languages at the same time because services names, custom fields, categories and notifications can only be shown in one language in which they are created.

     We plan to work on this limitation in the future but I cannot say the exact time frame since we are currently working on some other improvements and features.

    At the moment, I can only offer a workaround - an add-on for Polylang - Theme and plugin translation for Polylang (TTfP). One of our customers used it, and managed to translate email notifications, custom fields and extras with it; but dynamic strings such as service and category names and notifications can not be in more than one language at the same time.