We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I've bought the Amelia plugin to allow an organisation to administer bookings of their local hall.
Basically they want people to be able to book the hall, on a particular date, providing a start time, and number of hours required. The Hall Administrator would receive this booking when submitted and approve/deny as required, or edit the booking if the hours need changing.
This seems like a fairly common booking use-case, but I can't see how this can be configured in Amelia.
Any assistance would be welcome. Many thanks.
Hello Garrick
Thank you for your purchase.
It seems like you only need to configure the Default Appointment Status in Amelia's General Settings and set it to Pending.
Then, when people book an appointment it will come in as Pending, so you can either approve it, or reject it. Customers can't book the number of hours they want to book, though - you configure the service's duration, and they book the service with a fixed duration. There's an option to add Extras to each service, so they can extend the booking.
Kind Regards,
Aleksandar Vuković
[email protected]
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