As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I had callbacks set up on several pages in order to access the HighCharts obj.options.legend.reversed = true feature in order to reverse the order of the legend on my charts. It suddenly stopped working in the last few weeks on every page over multiple charts despite not changes in the site. The charts still work fine, so the number is correct, just the callbacks don't work. I'm using the following code, which again worked before and follows the sample on your site (see "Related URL). It now doesn't have an effect on any aspect of the chart, i.e. the background color isn't set either. Do you have any suggestions for why this would stop working?
<script type="text/javascript">
jQuery(window).load(function(){
if( typeof wpDataChartsCallbacks == 'undefined' ){ wpDataChartsCallbacks = {}; }
wpDataChartsCallbacks[2] = function(obj){
obj.options.legend.reversed = true;
obj.options.chart.backgroundColor = '#F7F7F7';
obj.options.chart.zoomType = 'x';
obj.options.chart.panning = true;
obj.options.chart.panKey = 'shift';
obj.options.tooltip = {
formatter: function () {
var s = '<b>' + this.y + '</b>';
return s;
}
}
}
});
</script>
[wpdatachart id=2]
Hi Kevin
Thank you for reaching out to us.
From what we can see the script is no longer valid, please update this line
to
and this should solve the issue.
Do let us know if you need any further assistance.
That worked, thank you!
You may want to update the sample code on your site at the page I referenced to reflect this.
I'm glad I could be of service
Do let us know if there is anything else we can assist you with.
Have a wonderful day!