We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have another problem.
In the video "Step-By-Step Booking Wizard" the shortcode is included and in the frontend the required steps appear one by one.
But on the page everything is displayed at once.
What could be the reason for this?
Thanks a lot
and best regards
Markus
I have found the problem.
But I don't know how to fix it.
As soon as I choose a custom color in the settings Customize it is displayed like this. When I save the setting I get a 500 error.
If I reset this again it is displayed correctly.
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Hi again, Markus!
Please open the Amelia -> Customize page, click on "Reset" and then on "Save". That should resolve the issue.
Best Regards.