We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, do you have an option where users dont choose employee but instead the system automatically is asigning the user to the available employee?
Thanks
Hi Simona,
thank you for reaching out.
I have visited your website in order to create a custom CSS to hide the employee choice.
However, I was offered to choose only service.
Have you already found a solution for this?
The only thing I did is to hide it with CSS. But if you have another option, this would be great.
Thanks
Hi Simona,
thank you for the kind reply!
We are working on expanding other options; we will soon release an update (I cannot pinpoint exactly on what date), that will allow the removal of this field.
Until then, CSS is the only way to go.